Why Choose Maceblue ?

• By bridging the gap between old and new technologies, we make businesses smarter by transforming customer engagement, managing costs and making people more efficient. What’s more, leveraging our scale and technical expertise allows us to give exceptional value and service.

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• By consolidating and simplifying your business IT infrastructure and operations, we simultaneously reduce both complexity and risk.

 

• We achieve this simplification by auditing your entire IT estate, then architecting a highly secure and scalable cloud based solution powered by leading Cloud hosting providers. The agility provided by cloud based solutions allow your business to consume workloads as services, such as Email with the Microsoft Office 365 service. Our goal is to avoid manufacturer lock in and provide cost transparency (utilisation billing per user, per workload, per month). We manage the complete technology stack so that you can focus on delighting your customers.

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• We provide all of our services with a single monthly bill, whilst taking complete responsibility to manage the complexity of your IT estate. Our Managed Services include a 24/7/365 Network Operations Centre (NOC), a 24/7/365 Security Operations Centre (SOC) and a 24/7/365 Help Desk consistently closing over 70% of tickets on the first call with highly qualified people and mature operational processes.

 

• Our integrated Remote Monitoring and Management solution automatically tracks serial numbers, software, and infrastructure components using intelligent self-healing technology.